Wednesday, September 30, 2009

Increase Your Sales by Max Garcia

This article is for the sales speakers out there. If you are trying to generate sales motivation through incentives and plain business speaking you need to re think your strategy. Incentives are great but if the ability is not there then no matter how much sales motivation your employees have your results will stay the same. Your sales speakers need to educate them and teach them sales techniques. They are used to the same old business speaking pitch about how much extra money they can make selling more product. Your sales motivation speakers need to show them the how.

I will give the sales speakers reading this a technique they can teach at the next seminar. I recently learned what I call the rejection technique from Master Peter Brusso. Peter is a master in the martial arts field, business speaking and marketing field. You can find him at infocard.cc. With the rejection technique it is basic reverse psychology. A client comes to you and says "I am interested in the investment house you have for sale". After making some small talk which is very important in business speaking, you say something like "have you ever done an investment deal like this?" "I would love to sell you the place but wouldn't want to put you in something you couldn't handle". People want what they can not have so many times when I state something like this the other person will immediately start justifying why they should be able to purchase the deal. This only enforces their want for what ever I am selling as they state the reasons the deal is right for them. In sales motivation I call this taking the person from being interested to wanting! If you are a sales speaker experiment with this next time you have to sell something to someone one on one.

Sunday, September 27, 2009

Put Yourself In the Right Frame of Mind First by Max Garcia

It is essential that you start your day and continue your day in the right frame of mind. When you are in the right frame of mind you will get more things done and you will deal with challenges or disappointments more effectively. Here are some ways you can start getting more out of your life today.

Motivational Speeches to the rescue. Giving yourself a motivational speech out loud will make any situation better. I start my day mentally giving myself little motivational speeches. Usually I am too tired to say them out loud when I first wake up but if you can do that you will dramatically increase your happiness. A powerful Christian speaker by the name of Norman Vincent Peale says start every day by saying "I believe today is going to be a great day". Another Christian speaker by the name of Joel Osteen has amazing free podcasts I like to listen to while I run on my tread mil. After listening to his motivational speeches I feel like like the challenges in the back of my head are not so big after all. Really I feel like I can conquer the world after listening to him. It is a great thing to not only be able to learn about God and different verses in the bible but when it makes you feel unstoppable that is just the icing on the cake. I don't care to listen to a Christian speaker on the radio that talks about nothing but doom and gloom in the world.

Even as a leadership speaker myself I get discouraged sometimes just like anyone. As a leadership speaker your subordinates or audience will feed off of you. So when I get to work I will listen to something that empowers me. If you simply you tube affirmations for money, success, confidence or whatever you need. You can find plenty of things for free to listen to that will get you moving in the right direction. If you are a leadership speaker or boss in any capacity and you are grouchy don't blame your people when work is not happening the way you would like.

Friday, September 25, 2009

Be Flexible in Business by Max Garcia

In the U.S. Marines, sometimes a leadership speaker will utilize a common phrase to keep the junior Marines motivated during times of uncertainty. That phrase is “Semper Gumbie” meaning, always flexible! This motivational leadership comes from the Marine Corps motto of “Semper Fidelis” or “Semper Fi” meaning always faithful. Being flexible is one of the most important leadership characteristics a leadership speaker should build on in any business. It never fails, every time there is a change in plans it is usually for the worst. When there is a change some leadership speaker will always crack a joke by saying “Semper Gumbie”. It is good motivational leadership but annoying at the same time. The reason for this humor is that no mission, task, or any daily work gets completed with out an annoying change.

One instance in Iraq our platoon got tasked with a mission that was supposed to take 72-96 hours. What this means to us is grab the bare minimum and leave everything else at the firm base. So now were talking maybe a sleeping bag or not, hygiene bag, minimal combat load of ammunition and a couple changes of clothes at the most. For such a short time out what is brought basically depends on how lazy you are that day. For some it may be just the clothes on their back depending on the leadership characteristics of those in charge.

Well, to make a long story short, after about four weeks we realized, just how flexible are job requires us to be. We started from the border of Syria and ended up going all the way to Al Fallujah with almost no parts, support, re-supply of ammunition, food, or clean clothes. Times like these challenged my motivational leadership and helped me to understand why Marines want to fight. We eventually made it back to the Syrian border to get showers and creature comforts after five weeks of 110 degree weather and nothing but each other. The moral of the story is that we were flexible for weeks making the mission a success. The same applies in business.

Tuesday, September 22, 2009

Three Rules for Confidence II by Max Garcia

The second Rule. If you want to move up, you must master your current role and improve confidence to prepare for your next senior position. Too many times I see new Marines avoiding the undesirable task. Sometimes it is because they are lazy but other times it is because they don’t understand how to complete the task and do not possess the personal confidence to inquire. Before you know it a couple years goes by and that person is due to get promoted. Now you have a newly promoted manager who is lost, building self confidence at the last minute. I tell my people, “How can I promote you if you don’t have strong personal confidence of your everyday duties. If you’re in a leadership position you should be building self confidence in other people. They will be coming to you for answers. You don’t want to be the Non-Commissioned Officer (NCO) that causes a Marine say, I’ll ask someone else because he won’t have a clue. The judging does not get any nicer with the subject of proficiency. Lower level workers must understand that they don’t rate a promotion just because of time. They must prove they are ready to be junior leaders. The time to improve confidence in their job field is not after the promotion. This theory is backed up by the twelfth leadership trait in the Handbook For Marine NCOs. This trait is Knowledge (Estes 1995)

Saturday, September 19, 2009

Speaking, the Number One Fear

Most inspirational speakers will tell you that speaking is the number one fear among people. People would rather face snakes, or earth quakes than become a business speaker. If you think all the way back to your childhood you will realize the reason most people avoid business speaking is due their past experiences. We were embarrassed, made fun of or teased by teachers, students, family, friends and the list goes on. Even if it only happened a couple times it can have a lasting effect if you don’t learn how to deal with it. Some inspirational speakers call this previous programming. What they mean is that the experience programs the mind to have negative association for future experiences. This is why we usually hear people say that they hate being in front of people. These same people avoid any business speaking at all. Do you avoid saying what is on your mind during a meeting because you fear you might sound foolish? Do you dread having to give a presentation as a business speaker yourself? If so think back to what happened in the past that may have caused this feeling.

The same happens when someone has a bad relationship experience, the person involved fears the possibility of repeating the process so they avoid a potentially great relationship. This also happens in business relationships where the boss is lied to and taken advantage of by an employee they trusted. The next time the boss gets a new employee he or she will have their mental guard up right from the start, making it harder to establish trust. The same goes for the business speaker who messes up one presentation and so he or she avoids doing future presentations. If you have fears about business speaking I have a new program on confidence you want to look at http://themaxgarcia.com/Products.html or enroll in one of my personal coaching programs. The good news is that you can be the best business speaker your company has ever seen regardless of how you feel now. You just need a coach that can teach you how to change the way you speak to yourself. I have learned some great tactics from inspirational speakers over the years that everyone should know. I am dying to share.

Thursday, September 17, 2009

Measuring morale in Business by Max Garcia

What do you and your business speakers do to determine the needs, wants, and satisfaction of customers? Of the employees? What would you do in sales motivation to improve gathering, distributing, or applying such information? What words would you choose as a sales speaker? Is Sales motivation even needed?

In most organizations, there is no way to determine the satisfaction of its members. If there is a good sales speaker in place, he or she can take the time to put in any plan or policy they choose. For me personally, I have meetings with my Non Commissioned Officers (working, lower level managers) about once a month. During this meeting I send away all the Staff Non-Commissioned officers (supervisors), and talk with the Non Commissioned Officers about different issues. Kind of like an upper manager who does sales motivation talking directly with the shift managers to find out the real scoop. For me the Non-Commissioned Officers are usually on their third to fifth year in the Marines with one or two overseas deployments worth of experience. They are the first person in the chain of command to the lowest level of workers. They are responsible for a twenty-six ton vehicle, all the Marines it carries, maintenance, and weapons employment. Needless to say their opinion is not taken lightly. One of the first things I do and what you can do as business speakers is point out that what is said in the meeting, stays in the meeting. Business speakers could do the same with the people they want to motivate. In fact, any sales speaker can do the same.

This is their opportunity to inform you as the CEO about any issues that need to be addressed. Most people will not ask business speakers their question in front of everyone. For me it is also a time to ask questions about certain workers that I am concerned about. If I noticed one Marine is not himself lately then I can ask someone who is closely working with that person. During these meetings things are not as formal to enable smooth communication. No matter what is said I do not react with anger or frustration because I am in fact asking for the information. This form of communication has been very effective for my unit as a whole.

Tuesday, September 15, 2009

The Power of Technology and the Inspirational Speaker by Max Garcia

Is the ever growing speed of technology good or bad? For the last ten years of my life as a leadership speaker technology has completely changed everything. In some ways it has made life better, but in other ways it has made every day life nothing but stressful. From the Verizon Internet, to cell phones, to pocket personal computers, and on line colleges, I hope life does not get any faster for me. A well-known psychic and inspirational speaker named John Edwards once said that we live in a “Mcdonalds, want it now society”. Everybody wants everything “right now”. I have been no exception to that theory. Just today I stopped at an auto body shop to get estimates from an accident. After nicely asking if I could get the estimate done now, I mentioned the quote from the inspirational speaker and everyone in the office started laughing. The manager stated that he talked about changing the company motto to something similar due to the impatience of customers. I must say that technology did help me today, as I was able to fax the paper work to the insurance company of the driver at fault.

Sure it is nice to have a cell phone, but it’s not so nice when the boss can conveniently call you back to work on the drop of a hat. As a leadership speaker, now that I have a cell phone, I can’t live without it. I used to get several phone calls during the workday from the boss. Whatever the task, of course needs to be done “as soon as possible”. In the early 90s’, once the meeting was over and everybody went to work outside, if the company staff needed something else they had to drive out to the work spaces and look for that individual or wait until the next day. Those were also the days of handwritten paper work and verbal reports.

As a leadership speaker I prefer to use a pocket personal computer to take notes in the meetings and pass word to subordinates. It keeps everything very organized, holds all my recall rosters, blood type rosters, to do list, and phone numbers without messy papers. I know a wide variety of people in different professions use them for the same. A Christian speaker can easily keep track of what he has talked about to each group. This same Christian speaker can write his next lecture while waiting in line at the DMV. At the same time the Christian speaker may have to speak about the rise of internet predators, a very serious subject. Is technology growing too fast? We know that if the internet were to go away any inspirational speaker or Christian speaker would surely struggle. You decide!